MATERIALITY
Cleanliness
and Comfort;
Wellness
Under one of our material issues, cleanliness and comfort; wellness, we will contribute to issues, including Goal 3 of the Sustainable Development Goals (SDGs) - good health and well-being.
By realizing cleanliness and comfort; wellness through our business activities,
we will contribute to the SDGs.
TOTO CLEANOVATION
Realize Cleanliness and Comfort; Wellness throughout the World
To create clean and comfortable toilet spaces for our customers, we have developed clean technologies, such as EWATER+, CEFIONTECT, RIMLESS TORNADO FLUSH, and non-contact technology like TOUCHLESS. Based on TOTO CLEANOVATION, derived from the words "CLEAN" and "INNOVATION," we will communicate our three values for the continuation of clean innovation to customers around the world.
The continuation of clean innovation
and designs
Trends in Cumulative WASHLET® Sales
Reaching a Total of Over 70 Million Units Shipped for WASHLET.
Launched in 1980, WASHLET has gradually become commonplace in housing facilities in Japan. Overseas, sales of WASHLET have continued to grow, and by November 2025 we had shipped over 70 million units of WASHLET around the world.
UNIVERSAL DESIGN
Universal Design of TOTO - To Create, Is To Think About People.
Inheriting the Words of Our Founder, beginning with “Kindness must always come first,” we believe that to create is to think about people. To that end, we have continued to evolve TOTO’s Universal Design by closely observing the lifestyles of various people and turning a sympathetic ear to their concerns. In the 1960s, we began efforts that take into consideration those with disabilities. In addition to developing and selling products that make use of universal design, we also issue reports that survey the questions and concerns that people in wheelchairs, people with infants, sexual minorities, and other groups have when using toilets outside of their homes. In addition, we make proposals for toilet spaces that take into account various circumstances, and these proposals have been adopted in numerous locations.
DAILY WELLNESS
Proposing New Value That Supports Health
Under the concept of new value unique to TOTO that can realize cleanliness and comfort; wellness, the TOTO Group added "Wellness" to the key material issue (materiality) of "Cleanliness and Comfort" in April 2024 with the aim of creating new value. We have been conducting research and development of products that enable our customers to further experience cleanliness and comfort; wellness in their everyday lives.
In March 2025, TOTO exhibited at International Sanitary and Heating (ISH) 2025, the world's largest international trade fair for plumbing equipment, air-conditioning equipment, and other products, held in Frankfurt, Germany. We proposed health habits that can be maintained naturally.
GOALS
WILL2030 Social and Environmental Value Target
| Key Indicators | FY2024 (Results) | FY2026 (Targets)* |
|---|---|---|
| Percentage of toilets with built-in TORNADO FLUSH shipped | 82% | 79% |
| Number of WASHLET units shipped | 3.06 million units | 3.50 million units |
| EWATER WASHLET rollout percentage | 54% | 58% |
Updated according to actual results finalized at the end of June 2025
* Announced in April 2024