Notification of Changes to This Policy
TOTO Hong Kong is continually improving and adding new functionality and features to its website besides its existing products, services, and programs. Because of these ongoing changes, changes in the law and the changing nature of technology, TOTO Hong Kong's data practices will undergo changes from time to time. If and when data practices change, TOTO Hong Kong will post the changes on its websites to notify you of the changes. We encourage you to check this page frequently. This policy was last updated on August 2018.
Personal Data Collected Through hk.toto.com
Other than cookies, as described below, the only personal data TOTO Hong Kong currently collects through its websites is the information you voluntarily give us when you use our sites.
For example, you may use this site to contact TOTO Hong Kong with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your, company's name, your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. Most of our registration forms require only your name, phone no. and e-mail address. When you submit information to us through hk.toto.com, you will receive a confirmation e-mail on entering valid e-mail address. When you use the websites to search for information about our products & services, or about TOTO Hong Kong, you are not providing us with any personal information. We offer the search features as a service to you. TOTO Hong Kong does not collect or retain any identifying information about you when you use the search features.
Use of Personal Data Collected Through hk.toto.com
TOTO Hong Kong uses the personal data information you provide to answer your question or resolve your problem. TOTO Hong Kong and its affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. TOTO Hong Kong and its affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.
Similarly, we may provide "subscription" e-mail services, either directly or through affiliates, which enable you to receive current news about TOTO products. For all such services, we will provide an opportunity to "opt-out" of, or cancel, the subscription. Please see the "unsolicited ideas" heading under Terms and Conditions for more information about our use of the communications we receive through TOTO Hong Kong website.
Anonymous Data Collected Through hk.toto.com
In addition to the information you may provide when you use our website, TOTO Hong Kong may use technology to collect anonymous information about the use of our websites. For example, we use technology to track how many visitors access our websites, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to TOTO Hong Kong website by clicking on one of our banner ads).
The technology we adopt does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. TOTO Hong Kong and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.
Disclosure of Your Personal Data
While no method of data transmission is guaranteed against unlawful third party interception or other misuse, TOTO Hong Kong uses commercially reasonable efforts to ensure protection of your data including industry-standard encryption and offline security methods in our physical facilities.
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